Our Services

Retail Technology Strategy

We help retail organisations develop a sharp technology strategy with a focus on improving customer and staff experiences. This approach results in higher average order values, and faster time-to-market for implementations.

POS Implementation

We partner with leading POS providers with a focus on the Shopify POS platform.

A traditional ecommerce agency is not a retail technology specialist, this is why we created Make Retail.

Systems Integration

Deploying a new platform into an existing organisation requires deep systems integration, often with aging legacy systems. We understand how to move data between these systems using a wide range of methods in a scalable way.

Custom POS App Development

We know that no two retail organisations are the same. We’re able to extend the POS applications by building custom functions that can meet any non-standard business requirement.

Change Management

Buying technology is one thing, implementing is another. Ensuring store staff use the technology to improve the customer and staff buying process is paramount. Our change management process enables smother technology transitions and staff adoption

Post Implementation Support

Our commitment to your success doesn't end with implementation. We provide ongoing support to ensure smooth operations and fully equipped staff.

Why Make Retail?

  • With over 20 years in retail technology, we understand your challenges and know how to solve them. Our partnerships with leading commerce software providers like Shopify ensure we deliver top-tier solutions that aren't just high quality but also scalable. This means driving higher average order values and increasing the value per transaction, helping your business grow more efficiently.

  • Our services are designed to meet your specific needs, whether you're a small retailer or a large enterprise. From retail technology strategy and Shopify POS implementation to systems integration and staff training, we cover all aspects of modern retail. This allows us to take care of the technology, so you can focus on what matters most — your customers.

  • Deploying large scale change to organisations is challenging, but with the correct process and change management, we take the risk out of the migration. Our proven method of implementation and change management minimises the risks involved with technology adoption and deployment.

  • Our commitment to your success doesn't end with implementation. We provide ongoing support to ensure smooth operations and fully equipped staff.

Our Process

  • Understand your needs and challenges.

  • Seamlessly transition your data and join your systems together.

  • Install and set up the necessary hardware to allow your staff to take any sale from any location in store.

  • We focus on the people who will be using the platform, ensuring they can adopt the system from day one.

  • We provide continuous assistance to ensure success.

No more tech headaches. No morelost sales. Just a seamless, scalableretail solution. Get in touch today.

hello@makeretail.com.au
L3/222 Hoddle St, Abbotsford VIC 3067

0402 160 307

We’d Love to Work With You!